Your personal data is yours. At s789, we collect only what we genuinely need to run your account, process payments, and keep the platform secure. We do not sell your information to third parties, we do not use it for purposes beyond those stated here, and we take the security of your data seriously. This page explains everything clearly.
Before diving into the full policy, here is a plain-English summary of how s789 approaches your privacy as a Pakistani player.
s789 does not collect data for the sake of it. We ask for your name, contact details, and identity documents because our payment providers and compliance obligations require them — not to build a marketing profile. If we do not need something, we do not ask for it.
All personal data transmitted between your device and s789's servers is protected using TLS encryption. Stored financial data — including payment method details — is encrypted at rest using industry-standard protocols. We do not store full card numbers on our servers.
s789 does not sell, rent, or trade your personal information to third-party advertisers or data brokers. Full stop. Data shared with third parties is limited to what is strictly necessary for payment processing, fraud prevention, and legal compliance — all of which is covered in this policy.
You have the right to request a copy of all personal data s789 holds about you, to correct inaccurate information, and to request deletion where no legal obligation to retain it exists. These requests are handled by the s789 support team, typically within 30 days.
Promotional emails, SMS notifications about bonuses, and PSL season offers are sent only where you have not opted out. Every marketing communication from s789 contains a clear unsubscribe option. Opting out of marketing does not affect your ability to use the platform normally.
Data collected in connection with responsible gaming tools — self-exclusion, deposit limits, counselling referrals — is treated with a higher level of confidentiality. This data is never used for marketing profiling and is accessible only to the s789 welfare and compliance teams.
This Privacy Policy describes how s789 — operating the platform at s789.bet — collects, uses, stores, and protects the personal information of players and visitors. When this policy says "s789", "we", "us", or "our", it refers to the operator of the s789 platform and its relevant associated entities responsible for data processing.
s789 is the data controller for personal data collected through the platform. Our primary point of contact for all privacy-related matters is the s789 support and compliance team, reachable at support@s789.bet. We take our responsibilities as a data controller seriously and process all personal data in accordance with applicable data protection principles.
Scope: This policy applies to all personal data collected through the s789 website, any associated mobile interface, customer support interactions, and payment processing flows. It does not apply to third-party websites linked from s789 — this policy covers only what happens within the s789 platform itself.
s789 collects personal data in three ways: data you provide directly, data generated by your use of the platform, and data received from third parties (primarily payment processors and identity verification services). Here is a breakdown of each category.
| Category | Data Types | When Collected |
|---|---|---|
| Registration Data | Full name, date of birth, email address, phone number, residential address | At account creation |
| Identity Documents | CNIC number, passport number, scanned identity document (when verification required) | During KYC / verification |
| Payment Data | Easypaisa / JazzCash account references, bank account IBAN (for IBFT), partial card details (last 4 digits only — full card numbers are not stored) | On first deposit or withdrawal |
| Betting & Gaming Activity | Bet history, game play history, deposit and withdrawal transactions, session durations, responsible gaming tool activations | Continuously while account is active |
| Technical Data | IP address, device type, browser / app version, operating system, session timestamps, geolocation (country/city level) | Each platform visit |
| Communications Data | Content of support chat transcripts, emails sent to support@s789.bet, live chat logs | When you contact support |
s789 does not collect sensitive categories of personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health information, except where relevant to a responsible gaming welfare case and only with the player's knowledge.
Every piece of data s789 holds about you serves a defined purpose. Below is a clear explanation of what we use your data for and why.
s789 processes your personal data on the following legal bases, depending on the purpose:
s789 does not sell your personal data. We share data only in the following limited circumstances, and only the minimum necessary for the stated purpose.
Clear statement: s789 does not share your personal data with third-party advertisers, data brokers, affiliate marketers, or any party whose purpose is to market non-s789 products or services to you.
s789 uses cookies and similar technologies (including local storage and session tokens) to make the platform work correctly, remember your preferences, and understand how players interact with the site. Here is what we use and why.
s789 does not use third-party advertising cookies or allow external ad networks to place cookies on the platform. You can manage cookie preferences through your browser settings. Disabling essential cookies will affect platform functionality.
s789 retains personal data for as long as is necessary for the purposes for which it was collected, subject to the following minimum retention periods driven by legal and compliance obligations.
Once a data category's retention period has elapsed and there is no ongoing legal or compliance reason to retain it, s789 will securely delete or anonymise that data.
Data security is not optional at s789 — it is a core operational requirement. The following measures are in place to protect your personal information.
All data in transit between your device and s789 servers is encrypted using TLS 1.2 or higher.
Sensitive stored data — payment references, documents — is encrypted at rest using AES-256.
Access to personal data within s789 is role-based. Staff access only what their job function requires.
Access to player data is logged and periodically audited to detect and prevent unauthorised access.
In the event of a personal data breach that poses a risk to your rights, s789 will notify affected players and relevant authorities within the timeframe required by applicable law. Notifications will include what data was affected, what s789 is doing about it, and what steps you can take to protect yourself.
As a player on s789, you have the following rights in relation to your personal data. To exercise any of these rights, contact s789 support at support@s789.bet. We aim to respond within 30 days of receiving a request.
Request a copy of all personal data s789 holds about you, including your account data, betting history, and communication records.
Request correction of inaccurate personal data. You can update most account details yourself via account settings; complex corrections can be requested via support.
Request deletion of your personal data where s789 has no legal obligation to retain it. Note that AML, financial, and compliance retention requirements will apply to account and transaction records.
Request that s789 limits how it uses your data while a dispute about accuracy or a deletion request is being resolved.
Request your personal data in a structured, machine-readable format (such as CSV or JSON) so you can transfer it to another service provider.
Object to processing carried out on the basis of legitimate interests, including profiling for responsible gaming assessments. s789 will consider your objection and respond with the outcome.
s789 is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. All registration requests include age verification steps, and identity verification may be requested at any point to confirm a player's age.
If s789 becomes aware that personal data has been collected from a person under 18, that account will be immediately closed, all associated data will be deleted (subject to any legal retention obligations related to the underage access event itself), and any balance will be handled in accordance with our Terms and Conditions.
If you believe a minor has registered on s789, please contact support@s789.bet immediately with any information you are able to provide. We take underage gambling extremely seriously and will act on such reports promptly.
s789 may send you promotional communications about bonuses, PSL season betting offers, VIP Club benefits, and new platform features. Marketing communications from s789 are always opt-out — you will not be enrolled in marketing without your knowledge, and opting out has no impact on your ability to use the platform.
To opt out of marketing communications, you can:
Opt-out requests are processed within 5 business days. After opting out, you will continue to receive essential account communications (security alerts, withdrawal confirmations, policy updates) — these are not marketing and cannot be turned off while your account remains active.
VIP Club players may receive communications as part of their account management that are separate from general marketing. These are considered account service communications and are covered by a different consent basis.
s789 reviews this Privacy Policy periodically and updates it when our data practices change, when new services are introduced, or when applicable law requires it. Material changes — those that meaningfully affect how your personal data is used — will be communicated to registered players via email before they take effect.
The "Effective Date" at the top of this page indicates when the current version of the policy came into force. We recommend bookmarking this page and reviewing it periodically, especially before each PSL season when platform features and promotional structures are often updated.
Continued use of s789 after a policy update has been notified and published constitutes acceptance of the updated Privacy Policy. If you do not accept a material change, you should close your account before the updated policy takes effect.
For all privacy-related enquiries — including data access requests, corrections, deletion requests, and marketing opt-outs — contact the s789 privacy and compliance team:
When submitting a data access or deletion request, please provide your registered account email address and a brief description of what you are requesting. We may ask for identity confirmation before processing the request to ensure we are releasing or deleting data only to the verified account holder.
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